What is Paintless Dent Repair?

Paintless Dent Repair or PDR is a method of removing minor dents and dings without removing any paint from the vehicle. This is done by very patiently massaging the dent out from the back of the panel using specialized tools.

What are the benefits of Paintless Dent Removal?

The most important benefit is quality. This method is the closest you can get to the dent never happening in the first place. No grinding, bondo, fillers, or primers are needed because your original factory paint is not disturbed. There are no problems with filler or paint shrinkage months after the repair as is typical with most body shop repairs.

Cost is also a major benefit of Paintless Dent Repair. Repairs are typically between one-quarter to one-third the cost of conventional dent repair.

Time savings is yet another advantage. Many dents can be fixed in less than an hour. Hail damage is typically fixed in one day with Paintless Dent Repair. A body shop may take 2-3 weeks for the same type of damage.

Will my paint be damaged?

No. Today’s factory paints are very flexible and will not be damaged in any way by this process. Paintless Dent Repair is the only way to repair a dent and still keep your factory paint.

Will my dents be 100% gone?

On minor dents, in most cases, yes. The deeper the dent, the more difficult it is to repair. Even on larger dents, most people are amazed at the results.

Will my dents come back?

Absolutely not. Once a dent has been removed properly with Paintless Dent Repair, it never comes back.

Can any dent or ding be fixed?

No. The most important factors in determining if a dent can be repaired by Paintless Dent Repair are depth and location. Dents the size of a dinner plate or larger can be fixed successfully, as long as they are not too deep. On the other hand, some dents that are as small as a dime but very deep, cannot be fixed using Paintless Dent Repair because the metal is too stretched. Cracked paint can also be an indication that a dent is too deep.

The most common dents fixed are the size of a golf ball and under. Most (about 95%) minor dents can be repaired. About 5% of minor dents can’t be fixed due to depth or location. Areas such as some quarter panel opening lips, some forward areas of heavily braced hoods, or the very edges of some panels are examples of bad locations.

What dents or dings cannot be fixed?

There are some exceptions that can prevent the repair ability of the dent. Dent repair will work on virtually all panels of your vehicle, with some limitations:

1. If the damage is 1″ to 2″ from the edge of a door, fender, hood, quarter panel, trunk or roof, dent removal may not work 100%.
2. If there is cracked, fractured, or missing paint at the core of the damage or dent, paintless dent repair may not work 100%
3. Dent repair will not work on pillar panels, rocker panels, or plastic or metal bumpers.

Can I send in a picture of my dent for an estimate?

Of course, we highly recommend you send in a picture of your dent to us. You can send a picture of your dent to us via e-mail to pictures@dentrepaircharleston.com
Click Here to send a picture of your dent for a free estimate. or Click Here for a free estimate.

Can Paintless Dent Repair Fix Hail Damage?

Yes!  Paintless Dent Repair is the insurance preferred method of removing dents from a car which has received hail damage.

How Can I Have My Hail Damaged Car Fixed?

Step 1, Contact your insurance company. There is no one to blame for hail damage, so you can use your automobile insurance to cover the repairs without penalty. Your insurance company may send an adjuster out to access the damage and advise you on hail damage removal services.

Step 2, Call DentXpress Charleston for a cost estimate. The estimate provided by your insurance adjuster may not be accurate. Adjusters have been known write low estimates because many people abuse this type of claim by pocketing the money and not repairing their vehicles.

Sometimes insurance companies will recommend that you have your vehicle repaired by a preferred vendor. Be wary of these recommendations, as they could be agreements to perform the lowest cost jobs in exchange for all the insurance company’s referral business. Your insurance company cannot force you to have your vehicle repaired by a company of their choice. If you do decide to go with a vendor recommended by your insurance provider make sure they are not going to cause further damage to the value of your car; drilling holes, unnecessary repainting and body work, etc.

You can call DentXpress at 843–860-2330 for a free hail damage cost estimate.

Step 3, The repair. Once we’ve provided you with a free hail damage cost estimate and you receive the check from your insurance company, we can then schedule an appointment to repair your hail damage.   Call us at 843–860-2330.